349 episodes

We chat with smart inbound marketing agency owners about agency challenges. A new conversation every week with the smartest agency minds in the industry.

Inbound Back Office Inbound Back Office

    • Business
    • 5.0 • 38 Ratings

We chat with smart inbound marketing agency owners about agency challenges. A new conversation every week with the smartest agency minds in the industry.

    E450 - Marketing Agility is the #1 Factor in Success (Brooke MacLean, Marketwake)

    E450 - Marketing Agility is the #1 Factor in Success (Brooke MacLean, Marketwake)

    Habits and routines are great, right?

    That is, until they stop serving you.

    Many times you don't even notice that your habits are no longer serving you.

    You're only hurting yourself by not evaluating this regularly!

    On this podcast, we have Brooke MacLean, CEO of Marketwake, an award-winning Growth Marketing agency offering best-in-class services to industries including healthcare, SaaS, FinTech, and eCommerce.

    Brooke talks about how to be agile in your marketing so that you can continuously grow your success.

    You'll learn:
    What marketing agility actually meansHow to stay agile in marketing and partnershipsHow often to evaluate what you're doingWhat metrics to look at to determine if what you're doing is still serving youHow to work with clients who are not comfortable with agility
    You can find Brooke at Marketwake and on socials:

    LinkedIn

    Punchlist

    If you liked this episode, please leave us a review on Apple Podcasts!

    • 25 min
    E449 - How to Use Story in Marketing/Messaging (Graham Burke, Bullseye Messaging)

    E449 - How to Use Story in Marketing/Messaging (Graham Burke, Bullseye Messaging)

    Is your messaging truly connecting with your audience?

    If you're not using storytelling, it might not be.

    But there is hope!

    On this episode of the IBO podcast, we have Graham Burke, Owner at Bullseye Messaging. Graham was born to be a copywriter but didn't take an ordinary path to get there. While others worked soul-crushing marketing agency jobs or whiled away their young lives in a classroom, Graham was doing . . . other things, like cris-crossing Guatemala as a human rights observer and being a horseback tour guide by day and bartender/cook by night on Kodiak Island, Alaska. That's just the shortlist, but all these "jobs" taught him that you don't prosper (or maybe even survive) if you can't quickly spot the critical problems and find creative solutions, and communicate them.

    Graham talks about how adding stories to your marketing can have a huge impact on your prospective clients.

    In this episode, you'll discover:
    How to take a complex product/service and simplify the messagingHow to properly use AI to help with writingHow to really connect with your clients and prospectsHow to be a storyteller if you're not good at storytellingSo much more!
    You can find Graham at Bullseye Messaging and on socials:

    LinkedIn

    If you liked this episode, please leave us a review on Apple Podcasts!

    • 23 min
    E448 - Shortform Video Strategies For Your Agency (Austin Falter, Falter Media)

    E448 - Shortform Video Strategies For Your Agency (Austin Falter, Falter Media)

    Shortform video...

    Everybody's doing it.

    Should you?

    Maybe!

    On this episode, we have Austin Falter, Owner and Founder of Falter Media. Austin is a dad, an agency owner, a tedx speaker & a proud dungeon master 😅... that's a story for another day. He helps brands with video marketing video through shortform video on TikTok, Instagram, YouTube & more.

    Austin talks about how if you're not using shortform video as part of your social media strategy, you are missing out on a huge opportunity!

    In this episode, you'll learn:
    The best strategy for shortform videosWhich platforms are best for shortform videosHow to create shortform videos, even if you've never done it beforeHow shortform video is the first step in a successful funnelSo much more!
    You can find Austin at Falter Media and on socials

    LinkedIn

    7 Viral Video Types for Personal Brands 

    If you liked this episode, please leave us a review on Apple Podcasts!

    • 25 min
    E447 - How To Find the Best Pricing Model For Your Agency (Marcel Petitpas, Parakeeto)

    E447 - How To Find the Best Pricing Model For Your Agency (Marcel Petitpas, Parakeeto)

    Do you know if you're actually making a profit?

    Do you know if your pricing model is the best one for your agency and your services?

    There's no need to wonder anymore.

    On this episode, we have Marcel Petitpas who will be dropping some insane tips for figuring out how to create the best pricing model for your agency.

    Marcel is the CEO & Co-Founder of Parakeeto, a company dedicated to helping agencies measure and improve their profitability by streamlining their operations and reporting systems. In his work as a speaker, podcast host and consultant, specializing in Agency Profitability Optimization, he's helped hundreds of agencies around the world measure the right metrics and improve their operations and profitability without relying on financial data and accounting professionals, and take control of their business with simple numbers anyone can understand and measure. 

    In this episode, you'll learn:
    How to figure out if you should bill for time, value or something elseHow to figure out if you should be considering retainers, project based fees or something elseHow to figure out if you should be changing your pricing model and when as your agency and services matureWhat the Pricing Quadrant is and how to use it
    You can find Marcel at Parakeeto and on socials:

    LinkedIn

    Check out Marcel's Free Agency Profit Toolkit!

    If you liked this episode, please leave us a review on Apple Podcasts!

    • 33 min
    E446 - How To Do SEO The Right Way (Ryan Whitfield, SparkLaunch Media)

    E446 - How To Do SEO The Right Way (Ryan Whitfield, SparkLaunch Media)

    You know that SEO is important.

    But are you doing it right?

    I mean really the right way to get the best results?

    On this episode of the IBO podcast, we have Ryan Whitfield, CEO of SparkLaunch Media who has been doing SEO for many years and knows the right and wrong ways to do SEO.

    Ryan has been in sales and marketing for nearly 15 years now. For the past two years, he's been the CEO of SparkLaunch Media, a digital marketing agency that helps businesses turn their website into scaleable sales engines.

    In this episode you'll learn:
    The simple key to doing great SEOTactics to avoid and whyHow different search engines differ for SEOHow to talk to clients about the long-game approach to SEO
    Get Ryan's guide, Is SEO Worth it in 2024?

    You can find Ryan at SparkLaunch Media and on socials:

    LinkedIn

    If you liked this episode, please leave us a review on Apple Podcasts!

    • 24 min
    E445 - The Key Laws to Agency Growth (Michael Wark, Trimline)

    E445 - The Key Laws to Agency Growth (Michael Wark, Trimline)

    Ever wish you had a north star guiding you through the challenges of agency growth?

    You know what challenges I'm talking about.

    The challenges that take you through the 'bermuda triangle" of business.

    But what if there were rules you could follow that would guide you through those challenges and and get to unstoppable growth?

    Our guest on this episode is Michael Wark, CEO of Timeline, holds the key. 

    Michael Wark is a Fractional CFO and Chartered Accountant with over 20 years of commercial experience.  He is the founder of Trimline which specialises in  helping agency owners stay profitable as they navigate the growth curve to $5 million revenue and beyond. 

    Michael outlines the key laws of agency growth to catapult you to maximum growth.

    In this episode, you'll learn:
    Why mindset is the first thing you need to considerHow hiring the right team members is a huge key to growthHow growing too fast can kill your agencyHow being future-minded will serve you well
    You can find Michael at Trimline and on socials:

    LinkedIn

    Check out Michael's book Riding the Waves of Business Growth: Your Path to a $5M Company

    If you liked this episode, please leave us a review on Apple Podcasts!

    • 26 min

Customer Reviews

5.0 out of 5
38 Ratings

38 Ratings

@coreyquinn ,

Agency insights

"Inbound Back Office" is a weekly gem. Holly offers candid chats with savvy marketing agency owners. It's a wellspring of real-world wisdom, tackling agency challenges with industry-leading smarts.

Raul.H. ,

Valuable

Holly’s energy is very positive and encouraging! Drives great conversations and insights

CassMac410 ,

Dig Deep!

Excellent perspective on pulling out the special pieces of the client's processes and buisness then what to do with it

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