Information Technology Systems Officer

Looking for an exciting and fulfilling opportunity to showcase your I&IT telecommunication systems knowledge and skills? One that will allow you to contribute directly to the safety of emergency 911 medical patients in Ontario?

The Health Services I&IT Cluster, Emergency Health I&IT Solutions & Technology Management Branch is looking for experienced professionals to join their team, to develop, maintain and modernize I&IT telecommunication solutions for the Hospitals & Emergency Services Division, Paramedic Services.

If you have a strong background in developing, maintaining and supporting I&IT telecommunication systems and are able to work in an intense fast paced environment, consider this opportunity to join the Emergency Health I+IT Solutions & Technology Management Branch.

The Ontario Public Service (OPS) offers a competitive compensation package. We support career and leadership development, invest in learning opportunities, and recognize team and individual achievements.

To learn more about the compensation package for this position, please visit the Ontario Public Service Employee UnionOPSEU website for a copy of the current collective agreements.

What can I expect to do in this role?

• Analyze, design, implement and measure the performance of a wide and varied range of integrated network facilities including mission critical voice, data, radio, satellite and information technology for Central Ambulance Communications Centers (CACC) throughout the province.
• Provide on-site and remote hardware and software technical expertise and coordination in administering, monitoring, managing, implementing, repairing and supporting the desktop and server environment, end user and vehicle devices as well as the CACC integrated networked facilities within the CACC.

How do I qualify?

Mandatory

• Valid class G driver's license

• Basic CPR Certification, first aid, and radio operation or ability to obtain such certification.

• Job requires extensive travel throughout the assigned area, with occasional multi-day trips to rural and remote radio tower sites, hospitals and ambulance bases in areas not serviced by public or commercial transportation.

TECHNICAL KNOWLEDGE:

• Knowledge of current and emerging telecommunications systems technologies including voice, data, satellite, information technology and radio telecommunication systems used in the CACC environment in order to provide technical expertise, advice and troubleshooting support for communications systems within the assigned CACCs.
• Knowledge of desktop hardware components such as chips, motherboards, BIOS, memory, network cards, media, interfaces, printers and other peripherals
• Knowledge of server operating system configurations and services and domain architectures such as: Windows Internet NameService, Dynamic Host Configuration Protocol, Remote Access Service, Internet Protocol addressing, networking addresses, printer queues and naming conventions

ANALYTICAL, ORGANIZATIONAL AND COORDINATION SKILLLS:

• Analytical and problem-solving skills to provide technical analysis, cost benefit analysis, identify problems and provide solutions
• Organizational and coordination skills to coordinate installations and technical support carried out by vendors
• Planning and organizational skills to lead regional seminars on communications subjects for Emergency Health Services personnel

COMMUNICATION SKILLS:

• Oral and written communication and presentation skills to provide training, prepare reports, instructions, training materials, and interact with internal and external stakeholders
• Consulting and advisory skills to support colleagues, peers, stakeholders, management and end users to identify information technologies which will facilitate business practices

INCIDENT AND CHANGE MANAGEMENT PRACTICES:

• Knowledge of incident and change management practices, project management and time management methodologies.

Please be advised that the results of this competition may be used to form an eligibility list of qualified candidates to potentially fill future vacancies represented by the Ontario Public Service Employees Union (OPSEU). In accordance with the Collective Agreement, eligibility lists are shared with OPSEU representatives. By applying to this competition, you are providing consent that your name may be shared with OPSEU representatives.

All external applicants (including former employees of the Ontario Public Service) applying to a competition in a ministry or Commission public body must disclose (either in the cover letter or resume) previous employment with the Ontario Public Service. Disclosure must include positions held, dates of employment and any active restrictions as applicable from being rehired by the Ontario Public Service. Active restrictions can include time and/or ministry-specific restrictions currently in force, and may preclude a former employee from being offered a position with the Ontario Public Service for a specific time period (e.g. one year), or from being offered a position with a specific ministry (either for a pre-determined time period or indefinitely). The circumstances around an employee's exit will be considered prior to an offer of employment.

Remember: The deadline to apply is Thursday, February 18, 2021 11:59 pm EST. Late applications will not be accepted.

We thank you for your interest. Only those selected for further screening or an interview will be contacted.