Welcome to the 17th edition of the CX by Design Ideas newsletter. This is a monthly mailing by your hosts, Lis Hubert and Diana Sonis, where we focus on sharing human-centered ideas for business. Thank you for being here. We appreciate you. P.S. Was this email forwarded to you? You need your own!
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Fremont Center, NY, Tuesday, March 9, 2021
Hi everyone,
How are you? Hopefully, all is well in your world, and those around you are safe, healthy, happy.
We’re doing great. Not only was February another busy, rewarding month, but we’re happy to report we continue to partner with some pretty amazing clients, making their business practices more Human-Centered.
We spent last month training teams in HCD practices, blueprinting partner client services, and talking with new potential partners about how we can bring more human-ness to their business world.
As I said, pretty great.
We also heard from the folks at Chicago Camps that the recording from our “Leave a Trail of Breadcrumbs: Designing Navigation with Customer Intentions” session is available for FREE for all to see.
You can check it out below.
As we head into March, not only will we be continuing our heads-down work, but we’ll also be constructing our multi-day workshop for the IAC 21 Anywhere conference. If you want to learn the details of Designing with Customer Intentions, here's your chance!
We hope you enjoy these resources, and as always please reach out with any questions, ideas, or virtual coffee invites.
Be well,
Lis Hubert, Founding Partner
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