Website Christians Against Poverty New Zealand
About CAP
CAP is a not-for-profit organisation working across Aotearoa to bring hope and help to families and whānau who are trapped in debt and poverty.
Every month, CAP receives hundreds of phone calls from New Zealanders who are drowning in unmanageable debt. It consumes more than they have to give; families are forced to sacrifice living essentials to pay their creditors. Our free, professional Debt Help service enables clients to repay their debt using their own income, and work towards a better future. As with all of CAP’s services, Debt Help is delivered in partnership with local churches, allowing clients to receive holistic care as they journey towards the ‘debt free’ finish line.
About this Role
This role is part of the Operations Team and works closely with our external IT providers. The purpose of this role is to coordinate CAP’s IT services including hardware, software, servers, and phone lines, enabling the organisation to function smoothly across a variety of technology platforms. There are a wide range of tasks and responsibilities of varying levels of complexity, from basic set up tasks through to strategic project planning and implementation.
Responsibilities include the following (with the support of our external IT provider):
- Ensuring our staff have the appropriate IT resources to carry out their mahi.
- Providing technical support for staff IT issues and concerns, escalating to our external IT providers when necessary.
- Liaising with providers of software and applications, ensuring CAP’s IT needs are met.
- Carrying out system audits and reviews, ensuring IT resources keep pace with organisational growth and IT advances.
- Reporting and risk assessment on systems security, working with the external IT provider to ensure management’s cyber security decisions are implemented.
- Carry out projects and tasks as required by the Operations Director.
About You
CAP values character, culture, and competence. If you have the desire to embrace CAP’s faith-based ethos, have a learning attitude and graciousness that enables you to relate well with people, you are well on the way to being a great fit for this role.
To be successful in this role you will need to:
- Possess the technical skills and competencies required to meet role accountabilities.
- Be flexible and find fulfilment in a role that moves between hands-on and strategic tasks.
- Relate well to a diverse range of people, with the patience to explain basic processes to non-technical people, as well as the expertise to connect with those who live and breathe in the tech world.
- Take ownership of your work and be proactive about finding solutions within the confines of the budgetary constraints of a not-for-profit organisation.
- Be a team player who will collaborate with, and support, other team members in their work.
This role may appeal if you are interested in stepping up into a position that extends your experience, and/or you are interested in a role where you can add value, and be part of an organisation that is making a difference in people’s lives.
At the application URL below you can find a link to the job description for a detailed outline of the skills, abilities, and attributes we are looking for.
Why it’s great to work at CAP
- You will be joining a competent team of dedicated individuals who are passionate about CAP’s mahi and making a difference in the community.
- Staff wellbeing and health is of high importance at CAP, with an employee assistance programme, and flexible working options available.
- Five weeks Annual Leave and further provision for longer tenure staff.
- You will play a part in positively impacting the lives of New Zealanders in poverty – and the generations that follow.
Please note: You are required to disclose any convictions or pending charges in your application, and a Ministry of Justice vetting check, with acceptable results, will be a condition of appointment to this role.
