Are you an experienced inspector or investigator who is ready to join a dynamic team to ensure the highest quality of care for societies most vulnerable? The Ministry of Long-Term Care, Long-Term Care (LTC) Inspections Branch is an exciting and high-volume team responsible for enforcing applicable legislation, regulation, and ministry policy within the Long-Term Care sector. The LTC Inspections Branch oversees the Fixing Long-Term Care Homes Act, 2021, developed to improve the residents' experience and quality of life in long-term care homes in Ontario. It sets clear and detailed requirements for residents' rights, care and services, and for the operation of long-term care homes.
At the Ministry of Long-Term Care, we are a team of modern regulators who are focused on ensuring licensees are providing high quality, compassionate care to our communities and foster an inclusive and accessible environment for residents to enjoy.
If you are passionate about what you do, motivated to improve the health of the community, committed to excellence, quality and resident safety we would like you to join our Investigations Unit.
The Ontario Public Service (OPS) is committed to being an employer of first choice, creating a positive and inclusive work environment.
We offer:
• a defined benefit pension plan
• maternity and parental leave top-up benefits which includes adoptive parents
• comprehensive health plan
• life and disability insurance
• flexible work arrangements
• collegial and professional work culture
• career growth and development opportunities across multiple business areas
• on-the-job training to support your success in the role
OPS Commitment to Diversity, Inclusion, Accessibility, and Anti-Racism:
We are committed to build a workforce that reflects the communities we serve and to promote a diverse, anti-racist, inclusive, accessible, merit-based, respectful and equitable workplace.
We invite all interested individuals to apply and encourage applications from people with disabilities, Indigenous, Black, and racialized individuals, as well as people from a diversity of ethnic and cultural origins, sexual orientations, gender identities and expressions.
Visit the
OPS Anti-Racism Policy and the
OPS Diversity and Inclusion Blueprint pages to learn more about the OPS commitment to advance racial equity, accessibility, diversity, and inclusion in the public service.
We offer employment accommodation across the recruitment process and all aspects of employment consistent with the requirements of Ontario's
Human Rights Code. Refer to the "How to apply" section if you require a disability-related accommodation.
What can I expect to do in this role?
As a Senior Investigator, you will:
• Provide mentoring, leadership, guidance, training and supervision to compliance staff in the office and on-site/in the field.
• Lead complex and case sensitive investigations.
• Review work assignments, perform quality assurance reviews and provide feedback and technical guidance to staff.
• Identify staffing training needs and deliver training sessions.
• Research, analyze and interpret provincial and federal legislation, eldercare legislation, case law/summaries decisions.
• Prepare, review and edit reports, affidavits, search warrants and crown briefs.
• Participate in the judicial process by providing testimony in courts and safekeeping of seized evidence and records.
• Participate in joint forces operations with other enforcement and government agencies.
• Support management in program planning.
NOTE: These positions require frequent travel out of town and overnight throughout Ontario. On-call duties may be required as needed.
How do I qualify?
Mandatory
• You have a valid class G driver's license or equivalent as recognized by the province of Ontario.
Investigation Skills:
You have the:
• Demonstrated ability to lead/conduct investigations of the most complex or sensitive cases, including search and seizure actions, securing evidence collection, custody, control and identification.
• Proven ability to apply knowledge of judicial process, rules of evidence and court procedures, and related legislation (e.g. Provincial Offences Act, Ontario and Canada Evidence Act, Charter of Rights, Criminal Code of Canada).
• Demonstrated ability to obtain and evaluate information on alleged violators and ensure that sufficient evidence has been accumulated to meet a successful prosecution.
Leadership and Oversight Skills:
You have the:
• Demonstrated skills to provide mentoring, leadership, guidance and supervision to Investigators and staff in the office and on-site/in the field.
• Ability to identify staff training needs, recommend training modules; and deliver and participate in training sessions.
• Demonstrated ability to conduct, lead and provide guidance to staff during surveillance and search operations
Specialized Knowledge and Experience:
• Applied knowledge on Fixing Long-Term Care Act, pertinent regulations, standards and codes, Public Hospitals Act, Nursing Homes Act and other relevant legislation as well as relevant ministry/Division and program policies and procedures to conduct inspections and investigations, determine compliance, identify contraventions issue reports and orders, apply and explain the intent of legislation.
Analytical and Research Skills:
You have the:
• Ability to conduct and lead staff in examining and analyzing evidence including licensee documents, medical records, critical incident reports, third party investigation reports.
• Demonstrated ability to conduct research to obtain information and evidence to facilitate investigations.
Communication Skills:
You have the:
• Ability to apply effective written communication skills to prepare a variety of reports, planning documents, legal documents, and training materials.
• Ability to prepare and deliver presentations, provide clear, concise, credible testimony and provide technical guidance to staff
• Ability to operate case management systems, word processing and spreadsheet software to record case notes, produce program reports/materials/templates, and develop and maintain tracking systems